How do YOU define process definition, data governance, and tech stack management?
Step by step plans of each process that makes the company work -documented well enough so anyone can come in and pick each procedure up as a new hire.
An outline of data with expectations and permissions of who can change/update/add. Where each data point lives, type of field etc.
Which tools are allowed to be part of the tech stack. We are an IT company so one of the things we do well is to identify redundancies in our client tech stacks, but we need to do some work on our own.
We define processes by first conducting an individual meeting with each - Sales, Marketing and Service team and mapping their definitions, what they want to track, etc. Then followed by it, holding a common meeting to come up with a uniform definition for processes, leads, SQL, customer etc. This way everyone is one the same page.
Data Governace comes with us monitoring who needs how much access to Tech stack, and how the information that is entering the tech is getting used by different teams.
For Tech stack management, we consider the following questions: - Is there the cost justified?
- Do we actually need it?
- Is an alternative already available?
- How easy is its intergation with other tools I am using?