chatflows data for specific question
SOLVE
1 Accepted solution
chatflows data for specific question
SOLVEHi @TMclaughlin
This is a great question!
Two things here:
1) If you are collecting an email in your bot then you will be able to tell who was originally created by that bot interaction by filtering your contacts by their original source. Original source drilldown 1 = BOT.
2) If you qre not always collecting an email and just want to report based on yor custom question 'Are you new to our website?' then you need to make sure that you are saving the response to this question to a custom property in HubSpot. This will allow you to build lists and reports based on the answer.
I hope this helps! Please feel free to reach out if you have any more questions.
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| | Olivia Bagnall |
 | If you need further help with anything, please don't hesitate to book a call above |
chatflows data for specific question
SOLVEHi @TMclaughlin
This is a great question!
Two things here:
1) If you are collecting an email in your bot then you will be able to tell who was originally created by that bot interaction by filtering your contacts by their original source. Original source drilldown 1 = BOT.
2) If you qre not always collecting an email and just want to report based on yor custom question 'Are you new to our website?' then you need to make sure that you are saving the response to this question to a custom property in HubSpot. This will allow you to build lists and reports based on the answer.
I hope this helps! Please feel free to reach out if you have any more questions.
|
||||||||||||||
|
|
||||||||||||||
|
| | Olivia Bagnall |
| | If you need further help with anything, please don't hesitate to book a call above |
