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Reporting & Analytics

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MParsells on December 04, 2023

Significant Drop in Email Click-through

We've noticed our click-through rate drop significantly over the last 3 months. We've gone from steady click-through numbers in the 10-12% range over the last year, to today where we are seeing 4-5%. I don't know if it's a email systems issue or ou read more

Reply Email Deliverability Marketing Email

0 upvote

1 Reply

DianaGomez

Community Manager

December 04, 2023 15:13

Hi @MParsells , Thanks for reaching out to the community! Thank you for sharing your experience. I understand your concern to see suc...read more

JohanNilsson on December 04, 2023

Count manual activities

Our BDRs want to have reports that show total activity they are perform. Hence include manual mail, manual calls (using HubSpot-calling) and logged meetings. Hence we want to include all call logs include all sent emails include all meeting read more

Reply Reports

0 upvote

1 Reply

JohanNilsson

Participant

December 05, 2023 02:21

Found a solution when changing to a custom report, instead of a single object report. Hence in a custom report you can do both "and" and "or" rules, ...read more

KKaur7 on December 02, 2023

What is considered a good email open rate?

What is considered a good email open rate in percentage?

Reply Free Starter

1 upvote

2 Replies

KKaur7

Participant

December 03, 2023 22:19

Thanks!

saloni2610 on November 28, 2023

Template Chart Customization and Recreation

New vs Returning Contact breakdown report. (Attached picture) I wanted to recreate this report in a different format. Can someone help me in creating this? I can't find the metrics in custom report building.

Reply Templates

0 upvote

4 Replies

CHawkins

Top Contributor

December 01, 2023 09:06

@saloni2610 - I recorded this video walking through the journey reporting.

kirleastu on November 28, 2023

Wix - Hubspot Tracking Code

We are using a Wix website with HubSpot forms embedded and cannot seem to get any type of tracking data out of Wix. Has anyone got an up-to-date solution for this one? All the documentation I've been able to find has been out dated. TIA

Reply Professional

0 upvote

3 Replies

franksteiner79

Key Advisor

November 28, 2023 06:18

Hi @kirleastu If form submissions are arriving in HubSpot - there is no form submission issue... Do people need to accept cookies when...read more

Solved

ABoa9 on November 27, 2023

How to change lifecycle stages to fit with sales pipeline?

Hello! I am trying to create reports on our KPI´s, but I have some issues regarding Lifecycle stages. Our Sales pipeline is the determining factor for the Lifecyckle stages, but I cannot figure out how to change the Lifecycle stages to fit read more

Reply Deals Professional

0 upvote

1 Reply

Accepted Solution

Phil_Vallender

Most Valuable Member | Diamond Partner

November 27, 2023 04:40

Hi @ABoa9 You should be able to achieve what you are aiming for by configuring workflows with triggers like 'when deal stage = X' and action...read more

AnouarDak on November 25, 2023

Installing the same hubspot tracking code on two different websites

Hello, What is the best way to track different websites on Hubspot ( is it possible to install the same tracking code on both domains ? )

Reply Analytics Tools best practices Enterprise Website Pages

0 upvote

1 Reply

franksteiner79

Key Advisor

November 25, 2023 06:35

Hi @AnouarDak Yes, that possible and not a problem at all. You might want to activate cross-domain tracking when tracking multiple d...read more

Solved

WNAmiqus on November 22, 2023

Report on 'Contact created from'?

Hey, every contact has a 'Contact created from...' section at the bottom of the record on the activity tab. Here are some examples: How can I report on this for all contacts in my org? End result I'm after would be to add co read more

Reply Professional

0 upvote

2 Replies

Accepted Solution

franksteiner79

Key Advisor

November 22, 2023 12:30

Hi @WNAmiqus This is based on the " original source" properties in HubSpot. You can use them as filters to create the list you described....read more

Solved

KarimElg on November 22, 2023

Help Needed to Manually Build an Account Engagement Report from LinkedIn Ads Campaign

Hey HubSpot Community, I am reaching out to seek guidance on creating a custom report within HubSpot for a specific LinkedIn Ads campaign targeting accounts with various job seniorities. Our current campaign on LinkedIn does not employ contact tra read more

Reply Ads

0 upvote

2 Replies

Accepted Solution

danmoyle

Most Valuable Member | Elite Partner

November 27, 2023 08:40

Thanks for the tag @BérangèreL . Hi @KarimElg ! My advice is to connect HubSpot and LinkedIn first. The data will be shared. From there, the...read more

JDaugherty8 on November 21, 2023

Why can't we track file downloads?

I am newish to HubSpot, but come from extensive Marketo use and am continually frustrated things I can't do - like track ungated file downloads. Am I missing something? I saw the Gary workaround and that doesn't apply to me, 2/3 of the content I ha read more

Reply Documents File Manager Landing Pages Marketing

2 upvotes

2 Replies

JDaugherty8

Member

November 27, 2023 10:14

Hey Jigar, While that might work for sales docs that have been shared with specifically-created links, this does not help at all when trying to track...read more

Solved

BThiess on November 21, 2023

Retrieving Email Engagement Data for Specific Keywords and Timeframe

Hello HubSpot Community, I’m currently working on a project where I need to analyze the engagement (clicks, opens, and replies) of emails that contain specific keywords in the title. The timeframe I’m interested in is the past 3 years. The goal of read more

Reply Contacts

0 upvote

2 Replies

Accepted Solution

karstenkoehler

Hall of Famer | Partner

November 21, 2023 07:22

Hi @BThiess , In the UI, this information can be access via a custom report: Menu > Reporting > Reports > Create report > ...read more

MRagosta on November 21, 2023

Form submission from social media

Hi Hb community, i need your help. I would like to analyze the total form submission came from social media (not the contacts create from social but the nember of submission). I created a report using "number of unique submissions" filtered by ori read more

Reply Free

1 upvote

3 Replies