Has anyone had this problem, Aircall has been logging internal calls. Is there any solution to this on Aircalls end or should we just solve this problem on Hubspots end.
I'm encountering an issue with excluding certain subdomains from my website's traffic reports on Hubspot. We have several apps in use, and the traffic from these apps shows up as "direct" traffic, even though they are already part of our contacts a read more
Hi, Is there a way to see total reach for the emails we send in a campaign. Appreciate we can see OR and CTR etc for each email but is there a way to see how many individual recipients are opening emails across the campaign. E.g. We may see 1,000 read more
@JColes23 no, this would be opens, not deduplicated by contact. If you want the list of contacts only, you'd need to create a list (see my previous...read more
Hello all, we are looking for an app integration that can do a better job at creating and sharing reports. Here is our use case and limitations with HubSpot reporting: Current Flow: Our business has created Companies for each of our clients. read more
Hi @AHanke !
One simple approach is to use HubSpot’s own reporting and share results externally via email. You can create a custom report or ...read more
is there a way to create a calculation for a report? My team wants to show the total weighted amount of deals in a report. However the deals are split up into types via a custom property value. Let’s say Type A and Type B. The value of Type B de read more
Hi @SmartListGhost ,
Yes, there is a feature called formula fields. Currently in public beta, you can find it under Settings > Product upda...read more
I'm creating a dashboard for our board that shows top level stats across the funnel. One of the reports I want to be able to show is marketing spend by month, then use this to calculate CAC and payback using won deals. The second piece is mo read more
Hi @LBaker73 ,
HubSpot doesn’t currently calculate CAC (Customer Acquisition Cost) directly in reports. To get that, you’ll need to do a bit of m...read more
Good afternoon- Trying to figure out how to handle situations like this in HubSpot's reporting. It's becoming a recurrent issue so I'd like to learn what the fix might be for it. The report in the picture has a Secondary Product multi checkbox f read more
Hi @PHA_iPadag ,
What's your ideal behavior in this report if you don't want all options to reflect with the value of 1? Should a second optio...read more
Hi Eveyone - Another question for you all. I'm trying to create a "Contacts Created by Source" chart. I know you can do it out-of-the-box pretty easily. The challenge I'm faceing is that I need more granularity than by grouping at the Original Tra read more
Hi @TLarson5 , Totally get what you’re trying to do, and yep, HubSpot’s reporting “group by” limitation is frustrating when you need that extra la...read more
Hello, I'm currently working on figuring out the average open rates, click rates, and CTR for our engaged contacts by brand and region. To start, I made a list that takes contacts that are not in the unengaged contact list (right now we are usin read more
Hi @KSarko ,
It's hard to say without seeing the data sources you selected for this report – but from a first glance, yes, this looks correct....read more
Hey everyone, I am struggling with getting Campaign Attribution>Contact Create to populate for my webinars. I use Wistia's live events plaftorm for my webinars and I'm stumped. I create the campaign, add the Marketing Event, Static List, read more
Hi @TLarson5 ,
Attribution issues like this are common when using third-party webinar tools like Wistia Live. Here’s a quick checklist to help: ...read more
I see on dashboard KPI value. But when I pull data on power BI, I do not see any column name "KPI Value" in deal table. What is the original source of KPI value? Thanks in advance
Hi @Jamaltonu ,
Could you please provide a bit more detail? Which dashboard exactly are you referring to, which "KPI value"? Could you share a...read more
I’m trying to track form submissions from HubSpot pop-up forms that are embedded on my site inside iframes. Because the forms live inside iframes, standard GTM Form Submission triggers don’t fire, and I can’t access the iframe DOM due to cross-origi read more
I’ve run into this exact issue with HubSpot pop-up forms inside iframes, and yeah, tracking them in GTM is tricky because of the cross-origin limitat...read more