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  • NPS Benchmarks
    ashephard on July 29, 2021
    0 upvotes
    1 Replies
    There are a lot of resources for looking at net promoter scores by industry but is there a website that shows the average for the agency/marketing industries? I can find everything from insurance to airlines but nothing on marketing/agencies.
    Discussion How-To Marketing Quick Tutorial Reports
    karstenkoehler
    Most Valuable Member
    July 29, 2021 20:38
    Hi @ashephard , The NPS benchmark for digital marketing agencies in 2021 seems to be around 57-61 , according to research by Retently and ...
  • Are right-clicks counted as clicks?
    datavertigo on July 28, 2021
    0 upvotes
    3 Replies
    When a user right-clicks on a link and opens in a new window or tab, how is that measured in Hubspot? What gets populated in the original source for the contact? Are each opened window/tab counted toward the same session? This may not impact CT...
    Discussion Analytics Tools CTAs Enterprise Free Professional SEO Starter Website Pages Workaround
    karstenkoehler
    Most Valuable Member
    July 28, 2021 10:04
    Hi @datavertigo , A standalone right click (not followed by any action such as "Open in new tab") wouldn't be registered at all by the HubSpot...
  • "Other Campaigns" tracking URL populating "original source drill-down 1" with campaign name
    Lass on July 28, 2021
    0 upvotes
    3 Replies
    Hi, I find that Hubspot has a very particular way of using UTM-tracking, which is why I use the Hubspot Tracking URL Bulder for every campaign. However, when it comes to using the "Other Campaigns" category, I find that the campaign name is ...
    Discussion Analytics Tools
    karstenkoehler
    Most Valuable Member
    July 28, 2021 07:08
    Hey @Lass , I don't think the categorization can be changed, unfortunately. This is pretty much set in stone by HubSpot. Best regards!
  • Tracking URL Builder: No data shown
    DerFabian on July 26, 2021
    0 upvotes
    3 Replies
    Hello, I set up a tracking url to a page on which the hubspot cookie is activated. After I set up the tracking url, I activated my VPN and copy + pasted the url into my browser (incognito). On page I accepted all cookies. Afterwards I checked ...
    Discussion Professional
    DerFabian
    Contributor
    July 28, 2021 00:18
    Great, thank you very much! 🙂
  • Google Analytics Report into HubSpot Dashboard
    HannaNy on July 26, 2021
    0 upvotes
    2 Replies
    Hi, Is there a way to add a Google Analytics report into a dashboard in HubSpot? I can see they've added a feature where you can embed external content e.g. through an url but at least my Analytics Report isn't showing. Might be something with the ...
    Discussion Analytics Tools
    webdew
    Top Contributor | Diamond Partner
    July 26, 2021 06:32
    Hi @HannaNy , Try to embed some slide or a twitter feed in your dashboard. If they are working means then may be google doesn't facilitate to embe...
  • Solved
    Identify which emails are going into spam folders
    JSchneider90 on July 21, 2021
    0 upvotes
    2 Replies
    Hello, Two questions: 1. We are using a .org email address and curious if there are any best practices to ensure your domain, particuarly as a .org email address, doesn't end up in spam folders. 2. Is there an out-of-the-box report from ...
    Discussion Email Deliverability
    webdew
    Top Contributor | Diamond Partner
    July 22, 2021 02:46
    Hi @JSchneider90 , I had a look in the library for a spam report there isn't a template report there. But you can analyse this in Email tool: ...
  • Solved
    Marketing Events Contacts Listing
    LKatariya on July 20, 2021
    0 upvotes
    3 Replies
    Hi, We have created marketing events and associated contacts with it, now if we want to see contact information like who has attended and who just registered how can we do it? at the moment we can see count but not the list of contacts. The g...
    Discussion Contacts Events
    webdew
    Top Contributor | Diamond Partner
    July 23, 2021 01:27
    Hi @LKatariya , It's accurate that currently, we are only able to see the total number of people who attended the event and not able to see wh...
  • Help Creating Cohesive Sales Manager Reports for Commission
    McBainKD on July 19, 2021
    0 upvotes
    3 Replies
    Hey everyone, I'm fairly new to the Operations side of a business (actually just got this task thrown on me this morning) and was wondering if anyone might be able to help me make sense of the back end of Hubspot's Analytics/Reporting features. ...
    Discussion Dashboards Deals Reports
    Josh
    Recognized Expert | Platinum Partner
    July 22, 2021 12:25
    Hi @McBainKD , Tough question to handle via the forum, but here are some thoughts: For leads won/lost you might not want to use create dat...
  • Solved
    Can you use the OR function when building a report?
    KBowler on July 19, 2021
    0 upvotes
    2 Replies
    I am trying to build a custom report and can see how I can add in AND functions, but I would like to also add in an OR function?
    Discussion Reports
    karstenkoehler
    Most Valuable Member
    July 19, 2021 01:26
    Hi @KBowler , This is not possible at this stage, unfortunately, the only operator available is AND. There is a request in the HubSpot Ideas ...
  • How can I measure chatbot starts per page or per view?
    donrua on July 16, 2021
    0 upvotes
    1 Replies
    I don't see any of the Analytics tools showing chatflow success. In the chatflow builder, it only shows "completions" I believe, and that is biased towards the simplest chatflows. I'm trying to personalize, tweak, get creative, and I need to see...
    Discussion Chat Conversations
    webdew
    Top Contributor | Diamond Partner
    July 16, 2021 22:09
    Hi @donrua , HubSpo have few conversations based reports in report library but unfortunately what you are asking for is not possible at this stage...
  • Top 3 powerful ways of using Hubspot fro the early stage B2B SaaS
    dai-tokyo on July 15, 2021
    0 upvotes
    3 Replies
    Hi! What is your top 3 powerful ways of using Hubspot fro the early stage B2B SaaS? We are getting $1000-3000 MRR potential leads recently - it is time to take off!
    Discussion Starter
    Dan1
    Top Contributor
    July 22, 2021 02:10
    Hi @dai-tokyo , Firstly congrats on the growth!! I have 2 big ones that have helped us significantly. 1) Setup your renewal pi...
  • Create a special report
    AAsla on July 14, 2021
    0 upvotes
    2 Replies
    Hey there! Been hours looking to create a report in which I can perceive how many emails has sent each worker and how many of them have been replied.
    Discussion
    webdew
    Top Contributor | Diamond Partner
    July 15, 2021 01:58
    Hi @AAsla , What I understand from your query is that you are looking for a report of the mails your employees sent and how many of them have r...
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