Hi all, I'm pretty green when it comes to reporting and I'm trying to create a report that compares, opens, clicks and CTR on a line graph, with the name of the email on the X axis, percentage on the Y, and a rolling 30 day window. However, I'm stuc read more
Good Morning HS Community, I've been working on building a custom report to figure out which campaign caused the most unsubscribes in 2024. The report is using Campaign (primary), Contacts and Marketing email analytics as data sources. Not s read more
@PamCotton I tried using the metric you mentionned above but it doesn't seem to be available as described "Unsubscribed from this email". I us...read more
Our company currently uses the built-in UTM tracking parameters with HubSpot that adds medium/source/campaign automatically. However, when I go into GA and compare traffic by medium (email for example) – the traffic is slightly higher for GA vs read more
I wanted to create a funnel report for a specific campaign built within HubSpot. The goal is to see how many contacts entered the campaign and then conversions from lead to customer based on the campaign. The campaign is pretty simple, only has read more
Hi @JTorres17 ,
Funnel reports can't be filtered by campaign – but you can filter them by a contact list. So to accomplish what you're trying ...read more
Hi folks, My company makes use of email signatures that are automatically generated once an email is sent. See the example below. Now we will soon start using UTMs to see how many people click on the banner and ideally convert. It is possibl read more
Hi @Max-Wolters ,
I don't think that's possible at the moment, no – there is no corresponding or suitable existing HubSpot asset and I'm not a...read more
Hello, the company I currently work for has just started using HubSpot for email marketing, and we are on the Marketing Hub Enterprise plan. I would like to learn how to build a report on email metrics such as click-through rate (CTR), open rate, un read more
Hi @oaguirre9 ,
The easiest option would be the email analytics: https://knowledge.hubspot.com/marketing-email/analyze-your-marketing-email-c...read more
Before I start, we have Bot filtering switched on for all campaigns. We have now had 3 email campaigns go out in the last few weeks where instantaneous incorrect open rates appear. Two of which showed an instant 100% open rate within seconds o read more
Thanks for your post @NDunderdale ! This is a great behavior to bring up. While HubSpot is always trying to improve tools, our ability to detect b...read more
Hello, I'm wondering if there is a way to see which contacts clicked on a specific URL from a marketing email? These links are currently tied to a campaign and created using the 'Create tracking URL' panel. The email has 10+ links in it and we' read more
Hi all - does anyone know why Marketing Email Analytics is a maximum of 81 days? Does anyone if using lists to look at Email Engagement, does anyone know if it has the same it have the same limitations? I can't see i in the filters so assuming t read more
@NKieran_Hyve this is simply a limitation of the product at the moment. As far as I know, the product team is working on expanding these time range...read more
Hi, I noticed that Hubspot captures a metric called "time spend viewing email" that is broken down into 3 groups (at least 8 seconds, 2-8 seconds, less than 2 seconds). 1. How is this data captured across all email clients? Do all email clients (e read more
I haven't found any concrete answers to these questions but this thread has some good insights . Generally, it is recommended to use these as "nice...read more
I'm seeking advice on how to get more accurate reporting re: revenue amounts (closed deals) generated by contacts clicking "add to cart" buttons in our marketing emails. We're using the most up to date "Products" modules as part of the Shopify i read more
We've noticed our click-through rate drop significantly over the last 3 months. We've gone from steady click-through numbers in the 10-12% range over the last year, to today where we are seeing 4-5%. I don't know if it's a email systems issue or ou read more
@MParsells - I have a client who is in a similar situation. A few thoughts:
Have you recently run your email domain through an email blocklist...read more