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  • datavertigo on July 28, 2021
    0 upvotes
    3 Replies
    When a user right-clicks on a link and opens in a new window or tab, how is that measured in Hubspot? What gets populated in the original source for the contact? Are each opened window/tab counted toward the same session? This may not impact CT...
    Most Valuable Member
    July 28, 2021 10:04
    Hi @datavertigo , A standalone right click (not followed by any action such as "Open in new tab") wouldn't be registered at all by the HubSpot...
  • jawadfazal on April 09, 2021
    0 upvotes
    3 Replies
    Hi, I see this was asked in the past. Is it possible to get Ad Activity of a contact? I would like to know for contact which channel did they come from.
    Community Manager
    April 13, 2021 00:31
    Hi @jawadfazal Thank you for your reply! So regarding the API, it's not something possible at the moment as mentioned in this thread ...
  • Solved
    JTengstrom on February 03, 2021
    0 upvotes
    1 Replies
    Hello, My question is rather simple, I think! Once all the emails have gone out for an email campaign what is the right amount of time needed to pass when I can start to review the numbers? E.G. unique opens, bounces, spam, click through rat...
    Most Valuable Member
    February 03, 2021 11:31
    Hi @JTengstrom , This might depend on the industry, but over the years I've found that most marketing emails interactions generally happen wit...
  • Solved
    JTengstrom on January 27, 2021
    0 upvotes
    6 Replies
    This is how I understand the following rates are calculated: OPEN RATE Unique Opens divided by Successful Deliveries minus Bounces multiplied by 100 CLICK-THROUGH RATE Unique clicks divided by Unique Opens multiplied by 100 CLICK RAT...
    Member
    January 28, 2021 03:46
    Ha-ha LOL! That's what I thought I did. I choose 'Accept as solution' because what was laid out from start to finish is acceptable. If we're oper...
  • Solved
    SkyJellyfish on November 01, 2020
    0 upvotes
    2 Replies
    Hello Everyone!, I can't seem to download the Customer Journey Map Template from this page: https://offers.hubspot.com/customer-journey-map-template It just asks me to sign in over and over - can anyone help me figure out how to downlo...
    Participant
    November 01, 2020 22:57
    Hello Karsten, I've tried on phone, laptop, chrome and firefox (in private and normal modes), and on another desktop and it just has the same loo...
  • Solved
    gilean on October 31, 2020
    0 upvotes
    1 Replies
    Hi, i have a multi checkbox property for every contact. I noticed that if i bulk edit some contacts, i'm not able to add o remove checkboxex leaving the past as it was. For example 10 contats have their multicheckbox property (with 3 checkbo...
    Most Valuable Member
    October 31, 2020 07:50
    Hi @gilean , By bulk editing multiple checkboxes properties, you are overwriting existing values. Currently, appending values is only possible...
  • Solved
    gilean on October 31, 2020
    0 upvotes
    9 Replies
    Hi, i would like, in a zap, to assign utm parameters to my contact, in order to analyze various performances. is it possible to do so?
    Most Valuable Member
    October 31, 2020 03:22
    Navigate to the settings, find Properties in the left sidebar and find this filter: Select your user name (or the ones from your te...
  • Solved
    axelpd on October 30, 2020
    0 upvotes
    1 Replies
    Hi folks, here is the thing. We are running FB ads to our website leading to a few different Landing pages. Everything was working smoothly for months. Now, all of a sudden we can't see the data populating. For example, I am applying here a ...
    Key Advisor
    November 02, 2020 00:21
    Hi @axelpd , Any chance you can share an example landing page so we can see how the forms are embedding and have a nosy at the JS and network...
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