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Reporting & Analytics

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donrua on Julho 16, 2021

How can I measure chatbot starts per page or per view?

I don't see any of the Analytics tools showing chatflow success. In the chatflow builder, it only shows "completions" I believe, and that is biased towards the simplest chatflows. I'm trying to personalize, tweak, get creative, and I need to see Leia mais

Responder Chat Conversations

0 avaliações positivas

1 Respostas

webdew

Orientador(a) | Parceiro Diamante

Julho 17, 2021 01:09

Hi @donrua , HubSpo have few conversations based reports in report library but unfortunately what you are asking for is not possible at this stage...Leia mais

Solucionado

ASaigal3 on Abril 09, 2021

Chatbot Attribution - How can I find 'leads' that converted via a specific 'chat flow'?

We set the property ' inbound demo request = yes ' when the visitor fills in the demo request form via the chat bot. How can I find a list of these leads? I tried doing 'Original Source Drilldown-1 = Conversations' but that doesn't seem to giv Leia mais

Responder Analytics Tools Chat Reports

5 avaliações positivas

9 Respostas

Accepted Solution

DChepik

HubSpot Employee

Março 30, 2023 04:45

A custom solution for this case would be using custom properties: Create a custom property like "Chatflow Origin". I recommend creating it a select...Leia mais

Solucionado

ErinGerg on Setembro 24, 2018

Hubspot Chat Tool: Recording Conversions in Analytics/Adwords

Does anyone have any solutions/suggestions for recording live chat conversions in Analytics/Adwords? Can I record contacts created from live chat in Analytics and then create a goal that could translate to a conversion in Adwords? We are using the Leia mais

Responder adwords analytics Chat conversion tracking lead tracking live chat

9 avaliações positivas

33 Respostas

Accepted Solution

derekcavaliero

Top colaborador(a) | Parceiro Diamante

Maio 02, 2019 16:39

UPDATE: Actually, digging into this further, tracking when the "conversation is started" is possible. <script> window.addEventLis...Leia mais

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