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Reporting & Analytics

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donrua le Juillet 16, 2021

How can I measure chatbot starts per page or per view?

I don't see any of the Analytics tools showing chatflow success. In the chatflow builder, it only shows "completions" I believe, and that is biased towards the simplest chatflows. I'm trying to personalize, tweak, get creative, and I need to see Lire la suite

Répondre Chat Conversations

0 Mention J'aime

1 Réponse

webdew

Guide | Partenaire solutions Diamond

Juillet 17, 2021 01:09

Hi @donrua , HubSpo have few conversations based reports in report library but unfortunately what you are asking for is not possible at this stage...Lire la suite

Résolues

ASaigal3 le Avril 09, 2021

Chatbot Attribution - How can I find 'leads' that converted via a specific 'chat flow'?

We set the property ' inbound demo request = yes ' when the visitor fills in the demo request form via the chat bot. How can I find a list of these leads? I tried doing 'Original Source Drilldown-1 = Conversations' but that doesn't seem to giv Lire la suite

Répondre Analytics Tools Chat Reports

5 Mentions J'aime

9 Réponses

Accepted Solution

DChepik

HubSpot Employee

Mars 30, 2023 04:45

A custom solution for this case would be using custom properties: Create a custom property like "Chatflow Origin". I recommend creating it a select...Lire la suite

Résolues

ErinGerg le Septembre 24, 2018

Hubspot Chat Tool: Recording Conversions in Analytics/Adwords

Does anyone have any solutions/suggestions for recording live chat conversions in Analytics/Adwords? Can I record contacts created from live chat in Analytics and then create a goal that could translate to a conversion in Adwords? We are using the Lire la suite

Répondre adwords analytics Chat conversion tracking lead tracking live chat

9 Mentions J'aime

33 Réponses

Accepted Solution

derekcavaliero

Contributeur de premier rang | Partenaire solutions Diamond

Mai 02, 2019 16:39

UPDATE: Actually, digging into this further, tracking when the "conversation is started" is possible. <script> window.addEventLis...Lire la suite

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