Hey all, My company uses chatflows to help customers. When I go to the details of a specific chatflow it shows me sessions: started; completed; and abandoned; (this is the top banner) below that I can add and remove actions as needed to analyze read more
You could look at the Contact property 'Record Source' for this. If the chatbot has generated a new contact, this will show as 'Conversations'. C...read more
We set the property ' inbound demo request = yes ' when the visitor fills in the demo request form via the chat bot. How can I find a list of these leads? I tried doing 'Original Source Drilldown-1 = Conversations' but that doesn't seem to giv read more
A custom solution for this case would be using custom properties: Create a custom property like "Chatflow Origin". I recommend creating it a select...read more
Does anyone have any solutions/suggestions for recording live chat conversions in Analytics/Adwords? Can I record contacts created from live chat in Analytics and then create a goal that could translate to a conversion in Adwords? We are using the read more