Reporting & Analytics

EDemirsar
Participant

Tracking

Résolue

Hello Community,

 

I do have one question about the tracking;

 

Once we send our website link through SMS is it possible for us to make matching at the user detail overview that the users came from that sms link

 

Thank you

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TomM2
Solution
Leader d'opinion | Partenaire solutions Platinum
Leader d'opinion | Partenaire solutions Platinum

Tracking

Résolue

Hey @EDemirsar not automatically, source tracking is done through what is called UTM parameters. Most links such as social media or email automatically add these UTM parameters in, SMS wouldn't. 

 

What you could do is create a HubSpot tracking URL and embed these within your sms to accurately track the source! 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

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TomM2
Solution
Leader d'opinion | Partenaire solutions Platinum
Leader d'opinion | Partenaire solutions Platinum

Tracking

Résolue

Hey @EDemirsar not automatically, source tracking is done through what is called UTM parameters. Most links such as social media or email automatically add these UTM parameters in, SMS wouldn't. 

 

What you could do is create a HubSpot tracking URL and embed these within your sms to accurately track the source! 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.


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EDemirsar
Participant

Tracking

Résolue

Dear Tom In order to create UTM and see the results Free version would cover it or Do I need to go with the private versions

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TomM2
Leader d'opinion | Partenaire solutions Platinum
Leader d'opinion | Partenaire solutions Platinum

Tracking

Résolue

Looks like you need professional or above. You could use an alternatively free tool however. Something like this:

https://ga-dev-tools.google/campaign-url-builder/

 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.


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EDemirsar
Participant

Tracking

Résolue

Thank you TomM2

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