Reporting & Analytics

EDemirsar
Participant

Tracking

SOLVE

Hello Community,

 

I do have one question about the tracking;

 

Once we send our website link through SMS is it possible for us to make matching at the user detail overview that the users came from that sms link

 

Thank you

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1 Accepted solution
TomM2
Solution
Key Advisor | Partner
Key Advisor | Partner

Tracking

SOLVE

Hey @EDemirsar not automatically, source tracking is done through what is called UTM parameters. Most links such as social media or email automatically add these UTM parameters in, SMS wouldn't. 

 

What you could do is create a HubSpot tracking URL and embed these within your sms to accurately track the source! 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion
HubSpark

Book a meeting

Did my post help answer your query? Help the community (and me) by marking it as a solution.


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4 Replies 4
TomM2
Solution
Key Advisor | Partner
Key Advisor | Partner

Tracking

SOLVE

Hey @EDemirsar not automatically, source tracking is done through what is called UTM parameters. Most links such as social media or email automatically add these UTM parameters in, SMS wouldn't. 

 

What you could do is create a HubSpot tracking URL and embed these within your sms to accurately track the source! 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion
HubSpark

Book a meeting

Did my post help answer your query? Help the community (and me) by marking it as a solution.


0 Upvotes
EDemirsar
Participant

Tracking

SOLVE

Dear Tom In order to create UTM and see the results Free version would cover it or Do I need to go with the private versions

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TomM2
Key Advisor | Partner
Key Advisor | Partner

Tracking

SOLVE

Looks like you need professional or above. You could use an alternatively free tool however. Something like this:

https://ga-dev-tools.google/campaign-url-builder/

 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion
HubSpark

Book a meeting

Did my post help answer your query? Help the community (and me) by marking it as a solution.


0 Upvotes
EDemirsar
Participant

Tracking

SOLVE

Thank you TomM2

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