Tracking Website Visitors' Emails Without Form Submission or Email Click

[Anupa_Dayaratne]

Hi everyone,

We are currently using WordPress for our website and leveraging HubSpot for marketing and CRM. As we know, HubSpot can only identify visitors’ email addresses and other details if they submit a form or click an email link from a tracked email.

However, we are looking for alternative ways to track and identify website visitors without requiring a form submission or email click.

Our key questions

1. Are there any HubSpot-compatible plugins or third-party tools that can help track and identify visitors, especially their email addresses?

2 Since we plan to migrate to HubSpot CMS in the future, would there be any additional tracking capabilities available within HubSpot CMS that could help with visitor identification?

3 Has anyone successfully implemented a solution for visitor identification beyond HubSpot’s default tracking, while remaining compliant with privacy regulations?

Any insights, tools, or best practices would be greatly appreciated!

Thanks in advance!

[karstenkoehler · Accepted solution]

Hi @Anupa_Dayaratne,

I'm not aware of any solutions like this. Firstly, this would very likely be a violation of privacy regulations (as it's processing of personal data without prior consent). Secondly, the email address is not information shared with a website when a contact visits.

Best regards!