Tracking URLs - Source and Medium backwards?SOLVE
Nov 1, 2018 8:16 PM
Am I the only one that noticed that source and medium are now switched around under tracking URLs? In fact, Google Analytics is now reporting the channel as Other because the medium is not being set correctly. Please weigh in so we can get this fixed!
As you can see in the image below, it used to be right but now it is backwards!
Solved! Go to Solution.
Nov 2, 2018 10:47 AM
I had another look and submitted a support ticket myself and after speaking with HubSpot support it looks like this is definitely a bug and they ensure me that their development team is looking to resolve this. So the good news is this should be fixed shortly.
From the look of their response to your ticket, it looks as though the HubSpot support team probably didn't completely understand the problem you were having when you initially submitted your query, which was why their response was more around the setting up of tracking links. As a recommendation, I find that in my experience the best approach is to attach screenshots to your tickets so that the support team can see clearly the issue you may be experiencing.
All the best, and hopefully this bug will be resolved shortly.