Site search tracking and reporting

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Occasional Contributor

Hi there

 

It would be useful for us to track and report on what keywords website visitors are searching for when using the site search functionality.

 

e.g. a visitor is already on our website, but uses the search function on it to find more info/pages on your site. This information would be great to have to help improve the content and user experience of our website.

 

Also, if the visitor is a known contact in your database, it would be great to assign this history to their contact record/timeline so we can use it for more targeted lead nurturing.

 

Thanks

Mark

1 Accepted solution

Accepted Solutions
Community Thought Leader | Diamond Partner

Hi @markjnor 

 

HubSpot's launch of a search module was great news for GCS users, but it still has a long way to come in terms of features. 

 

For everything you mentioned except the integration with the contact timeline I can thoroughly recommend Site Search 360

 

Their solution is very affordable, easy to deploy, and feature rich. 

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies
2 Replies 2
Community Thought Leader | Diamond Partner

Hi @markjnor 

 

HubSpot's launch of a search module was great news for GCS users, but it still has a long way to come in terms of features. 

 

For everything you mentioned except the integration with the contact timeline I can thoroughly recommend Site Search 360

 

Their solution is very affordable, easy to deploy, and feature rich. 

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies
Regular Contributor

We just implemented Site Search 360 on our website.  Is there a way to add the search terms that the contact inputs to their contact record in Hubspot?