Searching for .edu

resolver
Highlighted
Colaborador Iniciante

Hi All,

Does anyone know if you can search for the emails that contain ".edu". I have tried and it comes up with zero results when I know there are emails containing ".edu".

Chris

Responder
0 Avaliação positiva
2 Solução aceitas

Soluções aceitas
Highlighted
Ícone da Comunidade

Should be *.edu.

#nlmtt

 

Note: HubSpot is a constantly evolving platform. Please check the date of each post and view all solutions in that context.

-- Register here for Inbound 2020

 

Hope that helps.

 

Be well,
Frank


Support • Web • Apps • Training

HubSpot's Hiring World-Wide!

Responder
0 Avaliação positiva
Highlighted
Gerente da Comunidade

Hi @CapChris,

 

Just to circle back on this, I have confirmed that using the  *.edu (or *.com) will be the best way to pull in all results. 

 

Thank you,
Jenny


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !
Responder
0 Avaliação positiva
9 Respostas 9
Highlighted
Ícone da Comunidade

>>"Does anyone know if you can search for the emails that contain ".edu". I have tried and it comes up with zero results when I know there are emails containing ".edu"."

 

Doesn't appear on the list of HubSpot's default contact properties (yet), but try searching the ('new'?) 'Email Domain' property instead. Looks like Email is no longer working in search the way it used to. (head shaking)

- see image

 

HubSpot Contact View Filter: Email DomainHubSpot Contact View Filter: Email Domain

 

 

Note: HubSpot is a constantly evolving platform. Please check the date of each post and view all solutions in that context.

-- Register here for Inbound 2020

 

Hope that helps.

 

Be well,
Frank


Support • Web • Apps • Training

HubSpot's Hiring World-Wide!

Highlighted
Colaborador Iniciante

Had tried that one (using .edu in Email Domain) and still had nothing to show? It is the only filter I am using and I know .edu addresses exist, so I do not know why it is not working

Chris

Responder
0 Avaliação positiva
Highlighted
Ícone da Comunidade

Just to confirm @CapChris, you're using "*.edu" as your criteria?

 

Still having this issue, please share screenshots of ...

-1- A contact (where Email Domain contains '.edu')

-2- Your view filter in action [similar to my screenshot]

 

Will look at in the morning.

 

Note: HubSpot is a constantly evolving platform. Please check the date of each post and view all solutions in that context.

-- Register here for Inbound 2020

 

Hope that helps.

 

Be well,
Frank


Support • Web • Apps • Training

HubSpot's Hiring World-Wide!

Responder
0 Avaliação positiva
Highlighted
Colaborador Iniciante

Screenshot 2019-05-23 at 16.23.22.pngHere you go. There are definitely contacts with .edu or edu in the email domain. I have also tried this in Reports with the same result - 0 records.

Responder
0 Avaliação positiva
Highlighted
Ícone da Comunidade

Should be *.edu.

#nlmtt

 

Note: HubSpot is a constantly evolving platform. Please check the date of each post and view all solutions in that context.

-- Register here for Inbound 2020

 

Hope that helps.

 

Be well,
Frank


Support • Web • Apps • Training

HubSpot's Hiring World-Wide!

Responder
0 Avaliação positiva
Highlighted
Gerente da Comunidade

Hi @CapChris,

 

To echo @MFrankJohnson's example, you should be able to search by .edu.

 

edit: I am investigating why the .edu requires a * and the .com does not (this is what I am seeing on my end). 

 

Additionally, if you have access to HubSpot Technical Support? I would recommend connecting with them if the filtering is not working as expected within your portal. 

 

Thank you,
Jenny


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !
Responder
0 Avaliação positiva
Highlighted
Colaborador Iniciante

Yep and also. I am entering *.ac and this is producing no results. For example I have  bath.ac.uk in the contacts database. On the *.edu search all the results end the domain with .edu of course, so that might be why they work. 

Responder
0 Avaliação positiva
Highlighted
Gerente da Comunidade

Hi @CapChris,

 

Just to circle back on this, I have confirmed that using the  *.edu (or *.com) will be the best way to pull in all results. 

 

Thank you,
Jenny


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !
Responder
0 Avaliação positiva
Highlighted
Colaborador Iniciante

Don't know if this is still an issue for you, but coming from a database programming background, would using *.ac* help?

It could be that with '.com' being so prevalent that the devs put an exception in there such that the '*' is quietly inserted without user intervention before the query is submitted to the search engine.

 

<shrug/>

:-)

Duncan

Responder
0 Avaliação positiva