Re-enable inactive event

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Regular Contributor

Hi!

Somebody disabled an event, I have no idea how but when I go to the details page, I see this:

This event is sent from our application server using its ID, so it would be easier for us to be able to re-enable it.
Maybe I'm blind, but I didn't find any documentation nor any CTA to re-enable it.

Until then, the events are ignored by hubspot.

We could re-create an event and change its ID but it seems cleaner if we can re-enable the existing one.

 

Here's the subject I created on the integrate forum.

 

Have a nice day!

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Regular Contributor

Support solved it in no time.

If it happens to you, dear reader, just click the help button on the bottom right and send an email.

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Regular Contributor

Support solved it in no time.

If it happens to you, dear reader, just click the help button on the bottom right and send an email.

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Community Manager

Restorring an event is a host only task. If users face this issue, contacting Support will be the best way to resolve your issue.


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