Reporting & Analytics

Clwagner
Participant

Option to not have email analytics for internal emails count towards account health

We have some workflows and automated emails set up to send internal emails about form submissions. However, because there is no action to take the open rate and CTR are extremely low on these emails and are negatively impacting our account health.

 

Is there any way to tag internal emails so they don't count towards overall account health stats or just reporting for email stats in general?

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karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Option to not have email analytics for internal emails count towards account health

Hi @Clwagner,

 

As far as I know there aren't any features to exclude internal contacts from marketing email analytics. That's why I submitted this request here.

 

The product team reviews these requests based on popularity. If you add your perspective about health and upvote the idea, that increases the likelihood of the request being reviewed.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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