Reporting & Analytics

FruitfulRevenue
Participant

Marketing SMS Reporting

SOLVE

There's no option to create Marketing SMS reports in HubSpot as of today. The activity is recorded as 'Contact Activity' on the record, but there are no options to use this activity type on reports. 

 

We we use SMS for Rev Ops, the analysis of this tool is going to be increasingly important.

1 Accepted solution
briannester
Solution
Participant | Diamond Partner
Participant | Diamond Partner

Marketing SMS Reporting

SOLVE

Hey Carissa,

 

If you are using the Marketing SMS add-on, you can analyze message engagements. I'm not sure exactly what you are looking to report on, but this could be a viable solution for you.



Brian Nester

Senior Client Delivery Specialist

@ Measured Results Marketing

bnester@measuredresults.com
https://www.measuredresultsmarketing.com/

View solution in original post

0 Upvotes
2 Replies 2
briannester
Solution
Participant | Diamond Partner
Participant | Diamond Partner

Marketing SMS Reporting

SOLVE

Hey Carissa,

 

If you are using the Marketing SMS add-on, you can analyze message engagements. I'm not sure exactly what you are looking to report on, but this could be a viable solution for you.



Brian Nester

Senior Client Delivery Specialist

@ Measured Results Marketing

bnester@measuredresults.com
https://www.measuredresultsmarketing.com/
0 Upvotes
FruitfulRevenue
Participant

Marketing SMS Reporting

SOLVE
I'm really hoping to pull reporting counts and marketing contact activity
insights into a Dashboard. Having to do this in the SMS workspace isn't
ideal.