Reporting & Analytics

BFletcher1
Member

Lead Score Report

I see contacts in my CRM with a lead score of greater than 0. When I create a lead score list or lead score report, using the contact field with hubspot score greater than 0, no one comes up. Can someone please advise what I am doing wrong? 

0 Upvotes
2 Replies 2
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Lead Score Report

Hi @BFletcher1,

 

Can you please share a screenshot of your filter criteria? Could you also share a screenshot of an example contact where the score is visible? (Please hide any personal information in the screenshot.)

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

franksteiner79
Recognized Expert

Lead Score Report

Hi @BFletcher1 

 

+1 from me on @karstenkoehler's questions.

The "HubSpot Score" property is the old legacy scoring property, the new scoring tool creates properties which you create and name individually. My best guess right now is that you are looking at two different properties and hence get different mis-matched results.

 

Frank

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project