Nov 5, 2018 2:02 PM
Nov 6, 2018 12:35 PM
I apologize for any issues you've experienced in the past! If you can share the ticket number (either through here or direct message) I can check on the ticket from September for you.
Nov 12, 2018 9:48 AM
Thank you @javierenvisage! I have just contacted Support and informed them that you are looking for an update on this issue.
I am on standby if you do not get the response you are looking for. 🙂