HubSpot tracking code does not record data from this particular formSOLVE
Dec 16, 2020 3:38 PM
I recently installed the HubSpot tracking code on https://www.boattest.com/
It records data from some forms on the site, but not all. In particular, I would like to grab the data from this "Search for a New Boat" form. I would like the user selections from "Size," "Type" and "Manufacturer" to be recorded in the HubSpot properties I created for those three items. Can anyone help me out?
For further context, here is a screenshot showing that is actually a form. The form class "c-boat-search" does not even show up as a Collected form. (Other forms on this site do).
Solved! Go to Solution.
Dec 17, 2020 2:08 AM
In order for HubSpot to capture the details it would need a contact record to assign the values to - But as you have no email address field, it wouldn't know where to assign the data to.
The form you're using is more of a website filter than a submission or enquiry form so adding an email address is probably not the best user experience as people won't want to enter an email just to be able to use a filter or do a site search.