Reporting & Analytics

JAtkinson8
Member

How do I see another users activity as super admin?

SOLVE

Trying to monitor another users activity feed and in particular open rates from emails they send. 
I have tried creating custom reports but it seems like hubspot removed the ability to select a specific user in the "Email sent, opened, and click totals by email send date" report template. 

Is there a way to do this?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

How do I see another users activity as super admin?

SOLVE

Hi @JAtkinson8,

 

As @DianaGomez has already pointed out, this can be achieved with a custom report. I'd like to add a bit more detail.

 

Custom reports can be created under Menu > Reports > Reports > Create report > Custom report builder, which is where you'd select the data sources Marketing email. As a second source, I'd recommend Marketing email analytics, which gives you easy access to fields like Marketing email open rate.

 

I'd recommend approaching this with a table visualization where you can pull in performance data like Marketing email open rate and Author name / Created by user ID from Marketing emails properties.

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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2 Replies 2
DianaGomez
Community Manager
Community Manager

How do I see another users activity as super admin?

SOLVE

Hi @JAtkinson8, I hope you are doing well, and thank you for your question 😊

 

The "Email sent, opened, and click totals by email send date" report template is a report from the report library, the filters and customization options would be limited.

 

However, you have the option to recreate the report using the custom report builder. I have created a tutorial to show you the option 😊 You can customize it as much as you want with the properties you prefer.

 

 

Watch the tutorial 👉 Report using 2 Data sources

 

  • Marketing email: email property data, such as subject line, campaign name, and sender details.
  • Marketing email activities: the individual marketing email events.

If you want to learn more about how to analyze marketing emails and some other examples of reports, I invite you to read our knowledge base article: Analyze your marketing email campaign performance.

 

Best regards,

Diana

 


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0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

How do I see another users activity as super admin?

SOLVE

Hi @JAtkinson8,

 

As @DianaGomez has already pointed out, this can be achieved with a custom report. I'd like to add a bit more detail.

 

Custom reports can be created under Menu > Reports > Reports > Create report > Custom report builder, which is where you'd select the data sources Marketing email. As a second source, I'd recommend Marketing email analytics, which gives you easy access to fields like Marketing email open rate.

 

I'd recommend approaching this with a table visualization where you can pull in performance data like Marketing email open rate and Author name / Created by user ID from Marketing emails properties.

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.