Google Ads and Analytics different to Hubspot

[smieeuaib]

Our google ad has its reporting on a hubspot dashboard with hubspots data. whilst they have been slightly different in weeks as expected last week there was a large difference between the two with hubspot picking up next to no views compared to GA4.

I've added the tracking codes directly into the individual pages since as GA4 had a banner last week saying it had been updated and thought possibly this could be connected? 

Has anyone had a similar issue or have advice?

[BérangèreL]

Hi @smieeuaib,

Thank you for reaching out to the Community!

To troubleshoot this, the best option would be to look into details in your account. Therefore, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screenshare if necessary.

I'd like to invite a couple of subject matter experts and some Community Members to this conversation: Hi @CallumCarlstrom, @Crystal_Hopper, @ajchapman20, @DnielCoelho, @Louisjacquot, @Charl, @NicoleSengers, @jolle and @Bryantworks can you think of a reason why this would happen maybe? Did you also see s similar behavior, please?

Also, if anybody else has anything to add and/or share, please feel free to join in the conversation 🙂

Thanks a lot and have a great day!

Best,
Bérangère