Reporting & Analytics

LDorsey
Member

GTM Chat Tracking - Contact Assigned

With Google Tag Manager, I am currently conversations started with no problem. My question is, can you track whether a contact was assigned during a chat conversation?

PamCotton
Community Manager
Community Manager

GTM Chat Tracking - Contact Assigned

Hello @LDorsey, I was not able to find a workaround for this matter, but I would like to add some of our top experts to share their thoughts @Veronique @derekcavaliero@acgorecki any recommendations to @LDorsey ?

 

Thank you,

Pam

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