GA not being inserted in to the website

[MHiggins3]

Hi

I've got a WordPress site and have integrated the HubSpot chatbot. I've added the Google tracking code to Settings > Pages > Integrations. 

However, when a user clicks accept on the cookies, the Google cookie isn't inserted into the site and therefore nothing is being tracked in GA.

Thanks

Mike

[Ben_M · Accepted solution]

The code won't be inserted into the source code once you accept it. The code loads asynchronously through the Hubspot script once the user accepts the cookies. If they don't accept, nothing will track. Would you be able to share a link to a page in question for us to see what is going on?

[Shubham_Sharma · Accepted solution]

Hey @MHiggins3 

Kindy go through this article here: https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code 

• If your external site is using WordPress, it is recommended to install and use the HubSpot All-in-One Marketing - Forms, Pop-ups, Live Chat WordPress plugin. It will install the HubSpot tracking code on your WordPress site.

Let me know if you have any followup questions!

[Ben_M · Accepted solution]

The code won't be inserted into the source code once you accept it. The code loads asynchronously through the Hubspot script once the user accepts the cookies. If they don't accept, nothing will track. Would you be able to share a link to a page in question for us to see what is going on?