Facebook Fans Reporting requires No Country RestrictionsSOLVE
May 30, 2017 4:10 PM
Under Reporting - Competitors, your Facebook Fans are only reported if your page has no Country Restrictions in facebook, per this article. An undocumented symptom of this issue is also that in Social Settings and Social Publishing, your pages' profile pictures are not shown if you have any Country Restrictions set. This can make things difficult if you manage multiple locations that all have the same facebook page name, as required for usage of facebook's Locations functionality - because the profile pic is the only distinguishing factor shown in the Hubspot's tools besides name. It would be nice if Hubspot didn't require that your pages have no Country Restrictions to view full reporting and social publishing functionality.
Solved! Go to Solution.
Jun 1, 2017 11:23 AM
Hey @dkarras, it sounds like you're having the same issue as someone on this idea post: https://community.hubspot.com/t5/HubSpot-Ideas/Posting-on-Multiple-Facebook-Locations/idi-p/10952
I would recommend adding your comments to that post and voting for the idea.