Reporting & Analytics

DaveGoff2
投稿者

Email Client Report?

解決

Is it possible to build a report on email client used?

We want to be able to see how many of our contacts are using Apple Mail (iOS).

1件の承認済みベストアンサー
karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

Email Client Report?

解決

Hi @DaveGoff2,

 

There currently isn't a default aggregated view of email clients used. I can't find any ways to create a custom report to visualize this information either. At this stage, you'd have to look at individual emails under Menu > Marketing > Email and scroll down to "Opens by email client":

 

karstenkoehler_0-1628526465085.png

 

Once you've checked 4-5 emails, you should have a pretty good idea of the clients used by your recipients.

 

Hope this helps!

 

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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4件の返信
karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

Email Client Report?

解決

Hi @DaveGoff2,

 

There currently isn't a default aggregated view of email clients used. I can't find any ways to create a custom report to visualize this information either. At this stage, you'd have to look at individual emails under Menu > Marketing > Email and scroll down to "Opens by email client":

 

karstenkoehler_0-1628526465085.png

 

Once you've checked 4-5 emails, you should have a pretty good idea of the clients used by your recipients.

 

Hope this helps!

 

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

AlishaAttarwal1
参加者

Email Client Report?

解決

Hi Karsten, 

 

is there a possibility to identify individual contacts that are using  Apple Mail (iOS) via a list or report?  

0 いいね!
kvlschaefer
コミュニティーマネージャー
コミュニティーマネージャー

Email Client Report?

解決

Hi @AlishaAttarwal1,

 

Thank you for reaching out!

 

I wanted to refer you to this related thread where @karstenkoehler offers advice on where to find an email client report in HubSpot, and how to analyze the report to determine how many of your contacts are using mobile devices.

 

Hope this helps!

 

Best,

Kristen


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kaleighb
メンバー | Platinum Partner
メンバー | Platinum Partner

Email Client Report?

解決

Thanks, Karsten! Do you happen to know if the client percentages are based on the number of unique opens or total opens?