Reporting & Analytics

username001765
Member

Domain name change

SOLVE

Can data be redirected from one site to another after a domain name change?

0 Upvotes
1 Accepted solution
Jnix284
Solution
Hall of Famer

Domain name change

SOLVE

Hi @username001765 unfortunately it's not possible to recover data from website analytics if advanced tracking wasn't activated for the domain during that time period.

 

I know losing 5 months of website data/analytics isn't ideal, hopefully with everything properly configured now you'll be all set to review your website data moving forward.

 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon

View solution in original post

0 Upvotes
3 Replies 3
Jnix284
Solution
Hall of Famer

Domain name change

SOLVE

Hi @username001765 unfortunately it's not possible to recover data from website analytics if advanced tracking wasn't activated for the domain during that time period.

 

I know losing 5 months of website data/analytics isn't ideal, hopefully with everything properly configured now you'll be all set to review your website data moving forward.

 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes
username001765
Member

Domain name change

SOLVE

okay

Jnix284
Hall of Famer

Domain name change

SOLVE

Happy to help clarify @username001765  yes, because the traffic didn't really hit the old domain, the redirect was happening at the DNS or server level, it isn't treated as being a session.

 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon