Apr 15, 202011:54 AM - edited Apr 15, 202011:54 AM
Difference between Source and Original Source
What is the difference between Source and Original Source filters? I noticed that some contacts only have a value (e.g. Direct Traffic) for Original Source but nothing for Source. How can I interpret it?
The problem is that we use our reports and dashboards based on 'Source' only and not 'Original Source'. So when this user becomes an important customer, we can't credit our webiste for it as we are only using the 'Source' filter. I am trying to understand why there are two different types of sources, 'Source' and 'Original Source' that make the reporting complicatd 😞