Dashboard is not found

[Sengels]

Hi! I am relatively new to Hupsot and really like it, but I just cannot access the Dashboard - the page is not found. I use Chrome and updated everything, deleted cookies, allowed cookies, tried different browsers - nothing changes. Can you help me please?

[Sengels]

Thanks it works now ♥️

[kvlschaefer]

Hi everyone,

Thanks for chiming in with the handy troubleshooting steps, @karstenkoehler! 

@Sengels this error may be related to a issue HubSpot accounts had earlier today that has since been resolved where users were not able to view dashboards.

Could you check to see if you're able to view your dashboard now and let us know?

Thank you!

Best,

Kristen

[karstenkoehler · Accepted solution]

Hi @Sengels,

Which page exactly are you trying to open? (Whereto in the menu are you navigating?)

As a first step, I'd recommend trying a different browser and, if that works, deleting cache and cookies in your main browser. If the problem persists, check if one of the extensions in that browser might be causing the issue by disabling them and re-enabling them one by one.

Best regards!