Customer Journey ReportSOLVE
Mar 7, 2018 4:05 PM
There are a few data points I'd like to pull together from all of our customers so we can have a better idea of how to reach and connect with future customers.
1. Where did they come from and what did they look at on our website before and after they converted?
2. Did they come back to the site after they converted and if so what did they do on the site?
3. What emails did they open, click, share and when did they unsubscribe if they did?
Some of this we can get from GA but not specific to our customers or our email campaigns. I can't find a Hubspot report that captures all of the details that I can see in individual contact files so that I can build a picture of trends. Does that exist?
Solved! Go to Solution.
Mar 23, 2018 10:46 AM
The attribution report would be a good starting point in terms of gathering the data around what pages website visitors are going to.
Additionally, the sources report could give you some of the information you are looking for. Here are a few resources that explain the report.
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