I've searched through Hubspots documentation for limitations or best practices for Custom Behavioral Events and I can't find really anything. And since it requires Marketing Hub Enterprise, I know not everyone has used it or gets to use it so I didn't find much in the community forums on it.
I'm finding that not all 'Click' Events work as they should. And I can't find anything consistent between each of the events to figure out why some work awesome and others don't work much at all.
I used Hubspots Chrome extension to set them up and it's a very easy setup. But I've found that some of the events don't log every time an event occurs. My findings are based on myself as the use case.
When I setup an event to fire in Google Tag Manager, I can test to make sure the event is firing. With Hubspot, I can only tell if it works by looking at the event log for that specific event. I did find some limitations on this page but an event I have setup that isn't working fits within the limitations so I'm not sure why it's not working. Basically all my events but 3 work as they should.
I'm looking for best practices on this or a way to test to see why its not working. Any insights on this would be very helpful. Thanks!
So I happen to come across this page on the Community site that was super helpful on seeing the code in the js file. The main thing that was super helpful with looking at the js file is I could see the CSS selector all in one line and I noticed a class from a module I had swapped out which was the issue for why one of my custom events was not working.
