Cross referencing reports regarding "un-engaged contacts".SOLVE
So, I have been tasked with creating a few reports regarding un-engaged contacts. I have utilised the "un-engaged contacts" via the lack of email engagements, but was wondering if there is a way to cross-reference the report with contacts engaged with "activities/notes"?
For example, I have a number of contacts who don't regularly engage with the email content we send out, yet I engage with on a weekly basis through phone messages and face-to-face meetings.
Thanks in advance,
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