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What I understand from your query is that you are looking for a report of the mails your employees sent and how many of them have received a reply? You can create an activity based report and use the filter activity type- Email sent to contact and Activity assigned to (your suers). check SS: https://prnt.sc/1bdomg2 Unfortunately, for sales emails, reporting is very limited. you cannot get a report for the email replies. You can upvote the idea here. It will be reviewed by HS product update team and hope they work on this: