Reporting & Analytics

Jason1969
Participant

Counts of emails per contact

SOLVE

Afternoon

 

Seems to be the case I cannot do this but checking the community of ideas.

 

-Count number of emails delivered to a contact, gernal email count.

-Count number of emails delivered to a contact based on a campaign, can send multi emails to one campaign. So can see in hierachy list of people say emailed 4 or 6 times linked to one campaign much multi emails linked to that campaign.

 

Jason

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Counts of emails per contact

SOLVE

Hi @Jason1969,

 

The number of email interactions for a contact is stored in the contact properties below. HubSpot automatically updates these:

 


  • Marketing emails delivered: the number of marketing emails delivered for the current email address.
  • Marketing emails bounced: the number of marketing emails sent from your account that hard or soft bounced (this does not include global bounces, that are bounces in any account in HubSpot's system for a permanent reason, such as an invalid recipient).
  • Marketing emails opened: the number of marketing emails opened. Please note that this value is incremented at most once per email; if the same email is opened multiple times, this value will only increase by one.
  • Marketing emails clicked: the number of marketing emails which have had link clicks.  Please note that this value is incremented at most once per email; if the same link is clicked multiple times, or multiple links in the same email are clicked, this value will only increase by one.
  • First marketing email send date: the date of the earliest email delivery for any marketing email.
  • First marketing email open date: the date of the earliest email open for any marketing email.
  • First marketing email click date: the date of the earliest link click for any marketing email.
  • Last marketing email send date: the date of the most recent email delivery for any marketing email.
  • Last marketing email open date: the date of the most recent email open for any marketing email.
  • Last marketing email click date: the date of the most recent link click for any marketing email.
  • Last marketing email name: the name of the last marketing email sent.

At this stage it's not possible to drill into this by campaign, unfortunately. If you're interested in contacts who engaged with emails from a campaign, you'd have to create a list (Menu > Contacts > Lists) and filter for specific emails:

 

karstenkoehler_0-1622819697344.png

 

If you're interested in specific contacts, you would also find this information in the timeline of a contact record.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

2 Replies 2
Jason1969
Participant

Counts of emails per contact

SOLVE

Many thanks for the feed back

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Counts of emails per contact

SOLVE

Hi @Jason1969,

 

The number of email interactions for a contact is stored in the contact properties below. HubSpot automatically updates these:

 


  • Marketing emails delivered: the number of marketing emails delivered for the current email address.
  • Marketing emails bounced: the number of marketing emails sent from your account that hard or soft bounced (this does not include global bounces, that are bounces in any account in HubSpot's system for a permanent reason, such as an invalid recipient).
  • Marketing emails opened: the number of marketing emails opened. Please note that this value is incremented at most once per email; if the same email is opened multiple times, this value will only increase by one.
  • Marketing emails clicked: the number of marketing emails which have had link clicks.  Please note that this value is incremented at most once per email; if the same link is clicked multiple times, or multiple links in the same email are clicked, this value will only increase by one.
  • First marketing email send date: the date of the earliest email delivery for any marketing email.
  • First marketing email open date: the date of the earliest email open for any marketing email.
  • First marketing email click date: the date of the earliest link click for any marketing email.
  • Last marketing email send date: the date of the most recent email delivery for any marketing email.
  • Last marketing email open date: the date of the most recent email open for any marketing email.
  • Last marketing email click date: the date of the most recent link click for any marketing email.
  • Last marketing email name: the name of the last marketing email sent.

At this stage it's not possible to drill into this by campaign, unfortunately. If you're interested in contacts who engaged with emails from a campaign, you'd have to create a list (Menu > Contacts > Lists) and filter for specific emails:

 

karstenkoehler_0-1622819697344.png

 

If you're interested in specific contacts, you would also find this information in the timeline of a contact record.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.