Counts of emails per contact

[Jason1969]

Afternoon

Seems to be the case I cannot do this but checking the community of ideas.

-Count number of emails delivered to a contact, gernal email count.

-Count number of emails delivered to a contact based on a campaign, can send multi emails to one campaign. So can see in hierachy list of people say emailed 4 or 6 times linked to one campaign much multi emails linked to that campaign.

Jason

[Jason1969]

Many thanks for the feed back

[karstenkoehler · Accepted solution]

Hi @Jason1969,

The number of email interactions for a contact is stored in the contact properties below. HubSpot automatically updates these:

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• Marketing emails delivered: the number of marketing emails delivered for the current email address.
• Marketing emails bounced: the number of marketing emails sent from your account that hard or soft bounced (this does not include global bounces, that are bounces in any account in HubSpot's system for a permanent reason, such as an invalid recipient).
• Marketing emails opened: the number of marketing emails opened. Please note that this value is incremented at most once per email; if the same email is opened multiple times, this value will only increase by one.
• Marketing emails clicked: the number of marketing emails which have had link clicks.  Please note that this value is incremented at most once per email; if the same link is clicked multiple times, or multiple links in the same email are clicked, this value will only increase by one.
• First marketing email send date: the date of the earliest email delivery for any marketing email.
• First marketing email open date: the date of the earliest email open for any marketing email.
• First marketing email click date: the date of the earliest link click for any marketing email.
• Last marketing email send date: the date of the most recent email delivery for any marketing email.
• Last marketing email open date: the date of the most recent email open for any marketing email.
• Last marketing email click date: the date of the most recent link click for any marketing email.
• Last marketing email name: the name of the last marketing email sent.

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At this stage it's not possible to drill into this by campaign, unfortunately. If you're interested in contacts who engaged with emails from a campaign, you'd have to create a list (Menu > Contacts > Lists) and filter for specific emails:

If you're interested in specific contacts, you would also find this information in the timeline of a contact record.

Best regards!