Changing a Workflow Goal while it's active: How does this impact the analytics?
Hey!
Recently I had to adjust the goal of one of my workflows. I am wondering how changing the goal of an active workflow impacts workflow analytics? Does the performance tab (more precisely the goal conversion rate) adjust to the new goal? Thanks!
We do not believe analytics would be affected if you change the goal in your workflow.
Once you change your goal it retroactively recognizes the contacts currently enrolled that should be un-enrolled based on the goal and moving forward your analytics should be adjusted.
Did you saw any changes once you updated the Goals?