If anybody else has anything to add and/or share, please feel free to join in the conversation 🙂
If you are still running into this issue, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription, and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this.
+1 for screenshots and details @ACaracappa. HubSpot is updating the CTA tool with some really cool improvements, but also I've noticed some things are missing (A/B testing, smart rules), so I'm sure Support would be able to help, and they'd pass along issues to the team.
Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!