Sep 21, 2020 8:00 PM
I uploaded some PDFs into the Files section of HubSpot and linked to them using the file URL from a HubSpot landing page. I have two questions:
Sep 22, 2020 9:59 AM
if you used a CTA on the links you can see the clicks on that?
Perhaps you attached the file as an external link? hence not showing as being @used@@
Personally I try to move away from PDFs and give people the content converted to a page, (which then works on mobiles much better also) and give them the option to download the PDF from that if they really want.
Sep 22, 2020 3:58 AM
I went digging to find possible reasons for your first question and here's what I found:
"Being used in HubSpot templates and content" refers to files that are selected from modules, like an image in Design manager.
Currently the URL links like those of PDFs, are not picked up by the indexer, so this won't show as being used anywhere.
This is working as designed. That being said, the user interface would probably benefit from a clearer messaging around what "used in content and templates" means, so our Product team was contacted and HubSpot is already working to fix this in a timely matter.