Reporting & Analytics

Hollyce
Mitwirkender/Mitwirkende | Diamond Partner
Mitwirkender/Mitwirkende | Diamond Partner

Alter how tracking code reads collected forms? Drupal site

Hi community. Weird issue here. 

 

This site is on Drupal and has the HS tracking code installed. The login form is being tracked as a collected form. The top field is asking for "Email or Username" and most people enter an email address. Since the top field name is "name," whenever a user logs in HS replaced their first name with their email address!

 

https://www.boattest.com/user/login

 

It would cause significant hardship (reworking of Drupal login form logic) to alter the name of the field. 

 

Can the HubSpot tracking code be altered or taught to read that information as the Email address instead of name?

Hollyce_0-1609192887026.png

image (4).png

0 Upvotes
1 Antwort
PamCotton
Community-Manager/-in
Community-Manager/-in

Alter how tracking code reads collected forms? Drupal site

Hello @Hollyce 

 

Happy New year!!! Since collected forms receive the information that is being passed externally, it will not be possible to change if the contact inserted their email address in another property.

 

As a workaround, if you work with or is a developer you can send this data correctly to HubSpot via API ( More information here

 

I hope this helps.

Pam

Você sabia que a Comunidade está disponível em outros idiomas?
Participe de conversas regionais, alterando suas configurações de idioma !


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !