Reporting & Analytics

PStopford
Member

Adding domain using tracking code problem

Hi,

 

I have added the hubspot tracking code and its working fine with the online chat, but Im trying to set up the cookies banner with the same code and although its on my site I cannot add my domain papyrusgrpup.co.uk to the cookies tab. (please see error in picture attached) 

 

Screenshot 2023-02-15 at 12.12.56.png

 

Any help would be much appreciated.

 

Thanks

0 Upvotes
3 Replies 3
tverdokhlib1
Top Contributor | Partner
Top Contributor | Partner

Adding domain using tracking code problem

Hey, have you added a Primary Domain to HubSpot, is this Domain the same as where you're trying to add a Cookie banner? 

Anton Tverdokhlib,
HubSpot Expert | RevOps & CRM & Automation Consultant



PStopford
Member

Adding domain using tracking code problem

Hi, yes I have added the tracking code to papyrusgroup.co.uk and I am already using the online chat using it... and I have added it to the Reports & Analytics Tracking (please see picture)Screenshot 2023-02-21 at 13.55.40.png

MiaSrebrnjak
Community Manager
Community Manager

Adding domain using tracking code problem

Hi @PStopford,

 

Thank you for reaching out to the Community!

 

I wanted to tag in a couple of subject matter experts to see if they have any input on this matter:  

Hi @Sjardo@Phil_Vallender@mtruss, do you have any advice for @PStopford? Thanks!

 

Cheers
Mia, Community Team   


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