The Complete List of August 2021 Product Updates

[JoeMayall]

We are so glad you stopped by our product updates blog. Woohoo, go you! Let’s review the latest HubSpot updates for August.

 

Multi-Hub Updates

Zoom Integration for Conversation Intelligence

Hello! This is HubSpot reminding you to get the most out of your call engagement features. Our Zoom integration now works with conversation intelligence, so you can automatically record, transcribe, and analyze your calls. Simply enable cloud recording on your Zoom account to access recordings and transcripts anytime. Never miss an opportunity to bring the voice of your customers directly into your CRM.

Zoom Integration for Conversation Intelligence is available for all customers.

Ready to get started? 

Click here to learn more.

Deal Probability

You can now individually edit deal probability property or in bulk by workflows. Simplify how probabilities are used across deals, forecasting, and reporting, with your added control over this property.

Deal Probability is available for all users.

Ready to get started?

Click here to open your deals.

Call Review on Mobile

If you’re a sales manager, you know how important it is to make the most of your time. That’s why we’ve made it so you can now review rep calls on the Android & iPhone mobile app. Work on the go - play back recorded calls to coach, mentor and easily onboard new reps from anywhere.  

Call Review on Mobile is available for all mobile users.

Ready to get started?

Click here to learn more about HubSpot mobile.

Follow Up Tasks on Mobile

HubSpot Mobile App now offers follow-up tasks for both Android and iOS users. Follow-up tasks automates reminders for follow-up actions on notes, logged calls, meetings, emails sent to a contact or company, as well as from deals and tickets. Set a due date and time for your tasks, and get a reminder sent to your phone. Let’s get that to-do list done in no time.

Follow Up Tasks on Mobile is available for all customers.

Ready to get started?

Click here to learn more.

App Marketplace + August Featured Collection

Customize your CRM experience with our latest marketplace collection. Extend the functionality of your software stack by connecting your CRM with calling, SMS, accounting & finance, project management, eCommerce, and quote management apps. Leverage features such as CRM cards, timeline events, and more. Centralize and enrich the data of your entire software stack. 

Our August Collection on the App Marketplace is available for all customers.

Ready to get started?

Click here to learn more.

CMS Hub

CMS Hub Starter Launch + Envato

Our new CMS Hub Starter is here to help you generate business from your website. For $25 a month, you can build a website that prioritizes the customer experience, on the only CRM-powered CMS on the market. Need help getting started? Well come on in, the water’s fine. In fact, we encourage a cannonball in. The all-new HubSpot collection on the Envato Marketplace includes 250+ themes to get you set up in no time.

CMS Hub Starter is now available for all Starter CRM Suite customers who turn it on in their portal.

Ready to get started?

Click here to learn more.

Theme Upload on Envato Themes

Browse, purchase, and download HubSpot Themes on Envato's ThemeForest Marketplace. Just head to the CMS Hub category to search. Unzip your downloaded theme files, and then upload to HubSpot by navigating to settings > website > themes and using the button in the top right corner. Et voila! You’re ready to create some magic with your new themes.

Theme Upload on Envato Themes is available for all CMS Hub customers.

Ready to get started?

Click here to access HubSpot themes.

Domains Limit Increase

Currently juggling multiple domains or ready to scale to more? CMS Hub Enterprise customers now get 10 domains out of the box and can purchase additional domains if needed for only $100 per domain a month.

Domains Limit Increase is available for all CMS Hub Enterprise customers.

Sections

Developers can provide more options for marketers building out web pages. Combine modules to form "sections" that fit with your theme. With “sections,” simply drag and drop pre-packaged and grouped modules onto a page, and even save layouts for reuse. Marketers, no more struggling to get your site pixel perfect. Build without worrying about styling, padding, and other elements.

Sections is available for all CMS Hub Starter, Professional, or Enterprise customers.

Ready to get started?

Click here to learn more.

Brand Kits

Brand defaults have been updated to allow the creation of brand kits. Business unit users can create multiple kits, with individual logos and colors, and assign each one to a business unit. Added bonus - see and use your brand kit settings in your color picker favorites when building pages, emails, and forms.

Managing multiple brand kits is available for all business unit add-on customers.

Ready to get started?

Click here to access your brands.

Growth Theme

Introducing a brand new theme, Growth. Optimized for new content editing features like sections, style fields, and blog listing editing, this theme will help you quickly build beautiful websites independently and effortlessly.

Growth Theme is available for all CMS Hub Starter, Professional, and Enterprise customers.

Ready to get started?

Click here to access your website pages.

Accelerator Program Themes

In support of CMS starter, we ran our first-ever accelerator program for themes. Check out the Marketplace for a brand new suite of themes tested and optimized just for you by some of our trusted partners and providers.

Accelerator Program Themes is available for all CMS Hub Starter, Professional, and Enterprise customers.

Ready to get started?

Click here to access the marketplace.

CRM

Further Customize Your CRM Records With Conditional Sections

Admins, we know sometimes you’re working with lots of property data to display, making it complicated to ensure that whatever you share with reps is absolutely relevant. We’ve got a pretty sweet solution for you. You now have more control over which properties are displayed in a specific situation. Add custom objects and select properties to the conditional sections of your contact records. For example, display properties on a contact record related to their purchase only when that contact is in the "customer" lifecycle stage. Told ya it was a sweet solution!

Adding an additional property card is available for Pro (and up) users, while making the card conditional is available for Enterprise users.

Ready to get started?

Click here to learn more.

Import/Export Translations

Request an export file in your preferred language, with headers now automatically translated. With this feature, you can also import a file with translated headers, and HubSpot will find the right properties to map to based on a translation.

Import/Export Translations is available for free for all customers.

Ready to get started?

Click here to access your import.

Marketing Hub

Business Units

Get ready, ‘cause this update packs a real punch. Business units, now in beta, lets you confidently manage multiple brands from a single HubSpot account. Use it to separate contacts, marketing assets, and more by business unit. That’s not all. Yup! There's way more. Your organization can conduct cross-sell and up-sell campaigns to reach each segment of your audience, track all contacts and their preferences by brand, and report on overall performance or drill down into each campaign. Told ya it’d pack a punch.

Business Units is available in beta.

Ready to get started?

Click here to learn more.

Service Hub

Multiple CES Surveys

Now you have the ability to track customer loyalty for all of your custom ticket pipelines and supported languages using multiple Customer Effort Score (CES) surveys within HubSpot's feedback survey tool. 

Multiple CES Surveys is available for Service Hub Professional and Enterprise customers.

Ready to get started?

Click here to learn more.

No-Index KB Search Pages

You now have the option to no-index the search results pages for your KB articles. Use this update to better protect and control your web presence, ensuring that only KB articles show up on search engines. 

No-Index KB Search Pages is available for  Service Hub Professional & Enterprise customers.