Releases and Updates

by: HubSpot Product Team
HubSpot Product Team

[Now Live] HubSpot Payments

What is it?

HubSpot payments is a simple, yet powerful tools that enables you to accept payments natively inside HubSpot. This feature brings commerce out of the back office and into the CRM where it belongs, and enables you to accept payments through your website, quotes, emails and chat.


This tool drives new and accelerated revenue for your business, while helping your clients unlock a better buying experience for their customers.


Why does it matter?

By using HubSpot payments, you grow better by:

  • Easily experimenting with new GTM motions
  • Streamlining your quote-to-cash process
  • Enabling the entire front office to leverage commerce data do their best work

Read more about HubSpot payments here.


How does it work?

In a few easy steps, you can start accepting payments with payment links and quotes and unlock a better experience for your buyers.


  • Create a payment link

Payment links make it easy to request and accept payments on emails or chats. They’re a lot like meeting links, but they send buyers to a branded checkout page instead of a scheduling page. You can also leverage the default payment CMS module or create a custom module to accept payments through their website. 


  • Add payment options to a quote

You can turn on payment options in quotes to send buyers straight to checkout from a published quote.


  • Collect recurring payments

Sell memberships, set up retainers, take ongoing donations, and more, with the new subscription management tool. Recurring payments create subscription records, which process scheduled payments automatically. You can use subscriptions across the CRM to create custom reports, automate processes, and sync with your accounting software.


  • Unlock a better buying experience with less work

Payments empowers you to create a better experience for their buyers with less busywork. Contact and deal records are automatically created for each payment, and a subscription record is created for line items with a recurring billing frequency. You can leverage these records to create custom reports, lists, and workflows, unlocking the full platform value of their CRM.


Who gets it?

HubSpot payments is available to all HubSpot customers who are located in the United States, hosted on the North America Hublet and have a paid subscription to any Hub (CMS, Marketing, Sales, Service, or Operations).