We've built Custom Surveys, so you can solicit the feedback you need for your unique product or service and deepen your customer relationships.
Now you can add unlimited questions, use diverse question types (star ratings, radio select, text fields), and easily share your survey with a link in an email.
In the past, we only offered industry standard feedback survey types such as CSAT, CES, and NPS surveys that had limited customizations. With custom surveys, you will now be able to personalize the survey questions to suit your unique business needs and get more meaningful feedback from your customers.
Design your custom survey with dynamic question types.
Choose a property for your question, so you can aggregate responses.
You can learn more about how to create a custom survey in this knowledge base article.
Custom surveys will be available to Service Hub Professional and Enterprise customers.