by:
Product-Updates
What is it?
HubSpot Video is a series of new video features woven throughout the HubSpot platform. This video dives deep into the new video features in Service Hub.
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HubSpot Video is available exclusively in pro and enterprise versions of the Sales, Marketing, and Service Hubs.
Video in Service Hub
With HubSpot Video service teams can create 1-to-1 screen sharing videos in HubSpot and send them to customers via tickets. Video is the best way to help customers and they can watch it on their time.
https://app.hubspot.com/l/contacts/tickets/board and try it out.
Service teams can also host videos in HubSpot, and upload them to their knowledge base articles. A knowledge base with helpful videos can be much more effective than just text based articles.
Vidyard and HubSpot Video
As part of the process you'll be asked to log-in or create a Vidyard account. The new video features are powered in part by Vidyard, a long time HubSpot integration. Users need to activate the tools and Vidyard before they can use them.
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