Releases and Updates

by: HubSpot Product Team
HubSpot Product Team

[HubSpot Connect] - CallRail Integration

What does this integration partner do?
CallRail is a product that enables you to receive, record, and track inbound calls and text messages directly within your HubSpot CRM.

What does this integration enable?
CallRail automatically records and logs all inbound calls and text messages as a contact activity in your HubSpot CRM. Each activity on the contact record includes the call recording link, duration of the call, and the first and last marketing sources that the lead encountered. You can also use CallRail to create target market segments, view reports on phone call events, and trigger workflows to kick-start the sales cycle - all of which provide you with better insight to your leads and help you to better serve your customers.

How might Marketing and Sales use this integration?
With CallRail, marketers can attribute phone call leads back to the original marketing source. This will empower your marketers to optimize campaigns based on the knowledge of what marketing efforts are paying off. Plus, automatic call and text logging in your HubSpot CRM means your sales team can spend less time on data entry and more time closing deals.

Who gets it:
The integration is free for HubSpot customers who also have CallRail

  • Pricing and sign up information for CallRail can be found here.

How-to integrate:

This integration is built and supported by CallRail. Customers can reach out to them for support:

Date Available to Customers:
Now Live

Languages Support?
All languages supported by HubSpot

Integration page: