Releases and Updates

lisaedwards
Par: HubSpot Employee
HubSpot Employee

Clear Visibility into Salesforce Sync Health

Now live in HubSpot’s Salesforce integration, the previously named “Sync Errors” tab is now the new and improved “Sync Health” tab.

To have a strong, reliable integration that you can trust, you need to understand the issues that are blocking data when syncing from one system to another. That’s exactly what this new and improved “Sync Health” tab for HubSpot’s Salesforce integration does with three major changes:

Sync Health Tab

First, the Sync Health tab is now the first tab you land on when checking out your Salesforce integration so you can immediately understand how healthy your sync is.

tab-1

Distinct Error Categories

Second, you’ll find distinct error categories such as associations, custom code, duplicates, property mappings, and more so you can prioritize and plan how to address the errors.

errors-4

Sync Error Notifications

Lastly, you now have the ability to sign up for sync error notifications on an instant, daily, or weekly basis so that you can resolve errors as quickly as possible and keep your integration healthy.

notifications-17
To learn more about how Salesforce integration sync errors work, check out this knowledge base article.

Who gets it?

This update is now live and available to all Marketing, Sales, and Service Hub Professional & Enterprise users who have the Salesforce app integrated with HubSpot.