Contact name problem
SOLVEHello,
I have a problem when I want to send an email. I switched back to the free version and I have set the contact name as I want it to appear when my customers receive these emails. But, when I send myself a test email I get an email with the contact "marketing email pre." and not "dazzl contact" as I entered it. What could be the problem? I just want to change the name of the contact so that it appears as I want it to. thank you for those who will answer me
1 Accepted solution
Contact name problem
SOLVEHi @NLebossé,
Marketing email previews are always sent like this. This is expected behavior. It's not possible to remove this from a preview.
If you want to receive the actual email, you would have to add yourself as a recipient in the Recipients tab, remove all other recipients and send the email to yourself – not simulated, but a real live send, as if you were the only recipient of the actual email.
You could then, after reviewing, clone the email and send it again to your actual recipients.
Best regards!
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Contact name problem
SOLVEContact name problem
SOLVEHi @NLebossé,
Marketing email previews are always sent like this. This is expected behavior. It's not possible to remove this from a preview.
If you want to receive the actual email, you would have to add yourself as a recipient in the Recipients tab, remove all other recipients and send the email to yourself – not simulated, but a real live send, as if you were the only recipient of the actual email.
You could then, after reviewing, clone the email and send it again to your actual recipients.
Best regards!
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
