how to insert a token to a link as a hyperlink in templates

[soheilhs]

Hello Everyone,

I was wondering if we could add a personalized token, for instance, {{email}} to a link and then add it as a hyperlink in a template. 

For instance, instead of clicking here 😆 link.com
I want to show Click here, where I added the email into the link.com string.

Can anyone guide me on this?

[Simon2992]

I have the same problem. {{ and }} for any token in the URL are replaced with %7B%7B and %7D%7D when applying the link.

I suspect this is caused by encoding the URL before using the template (and replacing the token with its value).

Initialy filled:

Clicked again:

The function to insert links in templates is not usable in this way. Is there a workaround?

[SCollins28]

I'm having the same problem. The only difference I've identified is that this is Hubspot marketing and I'm trying to do this on Hubspot sales, are you also using Hubspot sales? 

[karstenkoehler · Accepted solution]

Hi @soheilhs,

Yes, that's possible. The syntax for a spelled personalization token is:

{{ object.internal_label_of_property }}

For example, for the email address field, this would result in: {{ contact.email }}

(You can find the internal label in the property settings. Open a property, then click the </> next to the name.)

If you want to create a mail-to link now, those always start with: mailto:

Resulting in a mailto:{{ contact.email }}

Adding this to a hyperlink field would be the approach here. HubSpot tries to recognize mailto links and sometimes does not accept parameters to such a link type that are not a spelled out email address. After adding the above, it's just stripped away or simply not accepted. If you run into this issue, there unfortunately isn't anything you can do about it.

Best regards!

[JEllisIII]

Trying to setup a Template with a token and I can't get it to take.

When dropping the url text directly in the form and adding the token in the correct space it works, but when using the Edit Link feature the token isn't working, with and without the %20 representation for a space.

What are we doing wrong?

[soheilhs]

Thank you for the input. It worked 😉